1Care that meets an individual's needs

We want health care and social care to be more person-centred. Care should be based on each person’s unique needs, rather than a ‘one-size fits all’ approach.

Woman who is a wheelchair user, outside

Person-centred care

Person-centred care means that a person is:

  • fully involved in planning their care;
  • given the information they need to make choices;
  • supported to live as independently as possible.

Person-centred care can make all the difference to the quality of a person's day-to-day life. People receiving person-centred care also tend to:

  • recover better from illness;
  • be less likely to become dependent on longer-term care.

Person-centred care also has economic benefits. Around £2.7 billion could be saved each year through person-centred support for people with long-term conditions such as diabetes, by enabling them to manage their conditions better themselves, treating them closer to home and avoiding unnecessary hospital visits.

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