About this report

A part of our role as regulator is to take an in-depth look at the state of care nationwide and produce a report for Parliament on what we find.

We’ve highlighted some of the findings from this report, with videos and people's personal stories about using care.

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  • 1 - Care that meets an individual's needs

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    Person-centred care can make all the difference to the quality of a person's day-to-day life.

    There are many benefits of person-centred care.

    In this section you can watch a video and read people's stories about using person-centred care services.

  • 2 - Joined-up care

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    People want their journey through the care system to be as simple as possible, and not to be passed 'from pillar to post'.

    In this section you can watch a video about joining up health and social care and read people's personal experiences of using joined-up care services.

  • 3 - The quality of care nationwide

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    Get an overview of how health and adult social care services are performing across England.

    This section looks at what improvements are needed and how CQC will tackle the challenges that lie ahead. You can also watch a video about improving patient safety.