Our vision and values
Our aim is to make sure better care is provided for everyone, whether that’s in hospital, in care homes, in people’s own homes, or elsewhere.
Our vision
Our vision is of high quality health and social care which:
- supports people to live healthy and independent lives
- helps people and their carers make informed choices about care; and
- responds to individual needs.
By high quality care, we mean care that:
- is safe
- has the right outcomes, including clinical outcomes (for example do people get the right treatment and are they well cared for?)
- is a good experience for the people who use it, their carers and their families
- helps to prevent illness, and promotes healthy, independent living.
- is available to those who need it when they need it; and
- provides good value for money
Our values
Our values are to:
- put the people who use services first, be informed by what they tell us and stand up for their rights and dignity
- be independent
- be expert and authoritative, basing our actions on high quality evidence
- be a champion for joined up care across services
- work with service providers and the professions to agree definitions of quality
- be visible, open, transparent and accountable
